Send us a message
Tell us a little about what you need and we will come back to you with the next steps. There is no obligation and no call-out fee for standard Norfolk work.
When we're open
We answer the phone Monday to Friday and Saturday morning. Outside those hours, send us a WhatsApp or an email and we will pick it up first thing. For genuine electrical emergencies (no power, burning smell, exposed live wires), call us first whatever the time and we will take it from there.
- Monday to Friday
- 8:00 am – 6:00 pm
- Saturday
- 8:00 am – 1:00 pm
- Sunday
- Closed (emergency callouts by arrangement)
Areas we cover
Serving Norwich, South Norfolk and beyond
Our home base is Hethersett, and from there we cover the full South Norfolk catchment for domestic and smaller commercial work. For commercial air conditioning and larger installations, we travel across the whole of Norfolk and into parts of Suffolk. If you are not sure whether we cover your postcode, call us and we will tell you straight away.
- Electrician Norwich
- Electrician Wymondham
- Electrician Attleborough
- Electrician Thetford
- Electrician Dereham
- Electrician Hethersett
We also regularly cover Cringleford, Costessey, Mulbarton, Long Stratton, Diss, Watton and the villages in between. For the full list, see Areas we cover.
What happens next
From your message to a fixed quote, in three straightforward steps.
We read every message the same working day
Weekday enquiries usually get a reply within a few hours; weekend enquiries are answered first thing Monday.
We arrange a free survey at a time that suits you
For urgent faults we can often be on site the same day. For planned work we usually survey within the following week.
You get a fixed, written quote
No call-out fee for standard Norfolk work, no obligation to book, and a clear breakdown of what we will do and when.
Electrical emergency?
Total loss of power, a burning smell, a tripping main switch you cannot reset, or exposed live wires? Do not wait for a form reply. Call us and we will talk you through the immediate safety steps and get a van on its way. Read more on our fault finding and repairs guide.
Call 07769 201050FAQs
Frequently asked questions
Quick answers to the questions we are asked most often. Can't see yours? Call 07769 201050 or send us a message above.
How quickly will I hear back after sending a message?ShowHide
Weekday enquiries usually get a reply within a few hours, and always the same working day. Anything sent over the weekend is answered first thing Monday morning. If it is urgent, call us rather than using the form and we will pick up straight away during opening hours.
Do you charge a call-out fee?ShowHide
No. There is no call-out fee for standard work across our South Norfolk coverage area, and no obligation to go ahead after a quote. For locations further afield we will always agree any travel cost with you up front before anything is booked in.
Is there a free, no-obligation quote?ShowHide
Yes. We give you a clear, fixed written quote after a free survey, with a breakdown of exactly what we will do and when. There is no pressure to book and no charge for the quote itself.
What are your opening hours?ShowHide
We answer the phone Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 8:00 am to 1:00 pm. We are closed on Sundays, though emergency callouts can be arranged. Outside opening hours, send a WhatsApp or an email and we will pick it up first thing.
Do you cover my area?ShowHide
We are based in Hethersett and cover the full South Norfolk catchment — Norwich, Wymondham, Attleborough, Thetford, Dereham and the surrounding villages — for domestic and smaller commercial work. For commercial air conditioning and larger installations we travel across the whole of Norfolk and into parts of Suffolk. Not sure about your postcode? Just call and we will tell you straight away.
Are you insured and accredited?ShowHide
Yes. We are NAPIT registered, F-Gas certified (via REFCOM), Part P approved and TrustMark and Checkatrade listed. Public liability and employer's liability insurance are in place for every job, and accreditation numbers are displayed on our About page and available on request.
Not ready to send a message?
Call us and we will take it from there. Same-day answers, straight quotes, no pressure.
Call us on 07769 201050 Request a free quote